The problem
Salon bookings arrived over WhatsApp at all hours. Staff lost track of who had replied, customer history was in people’s heads, and nobody could see whether the automations were healthy.
Salu WhatsApp Dashboard
Beauty & wellnessA WhatsApp console where salon staff triage bookings, take over chats from the bot and see each customer’s history.
The images for this project are diagrams of the system, not screenshots.
What changed.
Staff see who has replied, which chats the bot handed over, each customer’s history and whether the automations are healthy, all in one console.
- In production at wacrm.tech
- Live
What was built
A console for booking triage, handoffs between the bot and staff, customer history, services and templates, plus a health view for the automations.
Tell us what you
want to improve.
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