The problem
Agents sent fares as raw WhatsApp and email dumps. Staff retyped each fare into spreadsheets, then again into posters, invoices and e-tickets.
Zamra Travels
TravelA flight-booking site for Kerala to the Gulf, and the operations system behind it: live fares, an AI rate intake for agent fare lists, one-click posters, e-tickets and a portal for partner agents.
What changed.
A fare is entered once and feeds the website, posters, tickets and reports. The morning of retyping fares and building posters now runs in the background.
- Manual entry removed per day
- ~3h
- Source of truth for fares
- 1
- Portals: staff and partner agents
- 2
What was built
The public site shows live fares from Kerala airports to the Gulf, plus visa, tour and Hajj and Umrah pages with an enquiry form. In the admin, staff paste an agent’s fare list and the rate intake saves clean fares to Firestore. From those fares, one click makes a poster as a JPEG, PDF, short video or WhatsApp text, and Buffer posts it to each country’s accounts. The e-ticket builder prints branded tickets with a passenger manifest. A WhatsApp bot answers enquiries, and partner agents see fares and place holds in their own portal at b2b.zamratravels.com. Firebase sign-in with roles decides who sees what.
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want to improve.
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